Privacy Policy

Last updated: 4 June 2026

Legacy notices preserved here: the DeepBrainz website Privacy Policy was last modified on 10 January 2020; the DeepBrainz AI and Lexopedia AI Privacy Policy was last updated on 26 August 2024. This page carries those old WordPress policy details forward for the current DeepBrainz public surfaces.

This Privacy Notice describes how **DeepBrainz Technologies Private Limited** ("DeepBrainz," "we," "us," or "our") collects, uses, stores, shares, and protects information about individuals who use our websites, products, applications, services, tools, forms, beta surfaces, research pages, support channels, and communications (collectively, the "Services"). "You" and "your" means you as the user of the Services, whether you are a customer, website visitor, job applicant, representative of a company with whom we do business, tester, subscriber, support requester, or another individual whose information we have collected pursuant to this Privacy Notice.

Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Services.

Services and sites covered

This Policy applies to DeepBrainz AI, DeepBrainz Labs, Lexopedia AI, AgentFoundry, DeepBrainz-R1, DeepBrainz-R series pages, beta environments, contact forms, subscription flows, support pages, Intercom or similar customer messaging, analytics, public research pages, product conversations, and related communications.

Current public surfaces covered include:

deepbrainz.com
labs.deepbrainz.com
support.deepbrainz.com
about.lexopedia.in
www.lexopedia.in
www.agentfoundry.in
app.agentfoundry.in
docs.agentfoundry.in
DeepBrainz model pages on Hugging Face
beta, preview, archive, and support surfaces operated by DeepBrainz

Collection and use of your information

When you use or access the Services, we collect certain categories of information about you from a variety of sources.

Information you provide to us

Some features of the Services may require you to directly provide information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing those features. Information that you directly submit through our Services includes:

Basic contact details, such as name, address, phone number, and email. We use this information to provide the Services and to communicate with you, including to tell you about products, services, promotions, releases, research updates, or company updates that may be of interest to you.
Account information, such as name, username or email, and password. We use this information to provide the Services and to maintain and secure your account. If you choose to register an account, you are responsible for keeping your account credentials safe. If you believe your account has been compromised, contact us immediately.
Payment information, such as credit or debit card information and billing address, where paid Services are offered. We may collect this using a third-party payment processor and use it to process payment and provide the Services.
Applicant details, such as information included in your resume or CV, references, and job history. We use applicant details to process employment applications and evaluate candidacy.
Your input and output, such as questions, prompts, documents, code, files, repository details, tasks, instructions, and other content that you input, upload, connect, or submit to the Services, and outputs generated through the Services. This content may contain personal information depending on what you submit and how it is associated with your account.
Pilot, intake, lead, support, contact, and subscription information, such as organization, role, use case, urgency, account email, expected result, actual result, screenshots, copied errors, feedback, and unsubscribe requests.
Any other information you choose to provide through forms, support messages, email, product conversations, beta programs, research participation, or feedback channels.

Information collected automatically

Like many site operators, we collect information that your browser sends whenever you visit our Services. This log and usage data may include your IP address, browser type, browser version, device identifiers, operating system, computer settings, pages visited, referring pages, time and date of visits, time spent on pages, clicks, performance data, diagnostics, crash reports, security events, and other statistics.

We may collect information using cookies, local storage, pixels, SDKs, server logs, analytics tools, and similar technologies. Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies help us understand how you use the Services, improve site performance, secure sessions, remember preferences, and provide a better experience. You can instruct your browser to refuse cookies or indicate when a cookie is being sent, but some parts of the Services may not function properly without them.

AI, model, and agentic workflow data

DeepBrainz services may process user inputs and outputs through AI models, retrieval systems, agentic workflows, developer tools, orchestration systems, or infrastructure providers. Depending on the service, this may include prompts, task instructions, code snippets, documents, logs, tests, traces, review records, repository metadata, generated outputs, run records, Proof Reports, evaluation notes, and diagnostics.

Do not submit sensitive personal data, confidential business information, regulated data, secrets, passwords, private keys, API keys, connection strings, or production credentials unless the relevant product explicitly supports that use and you have authority to provide it.

How we use information

We process personal information for purposes such as:

Providing, operating, maintaining, securing, and improving the Services.
Allowing you to participate in projects, pilots, beta programs, product workflows, support conversations, and research activities.
Responding to queries, requests, subscriptions, unsubscribe requests, legal notices, privacy requests, and support issues.
Operating DeepBrainz AI, DeepBrainz Labs, Lexopedia AI, AgentFoundry, DeepBrainz-R1/R-series pages, beta environments, and support surfaces.
Processing accounts, authentication, billing, payments, subscriptions, trials, and service communications where applicable.
Generating, storing, and displaying outputs, run records, research notes, model information, and product artifacts as part of the Services.
Running analytics, diagnostics, performance monitoring, fraud prevention, spam prevention, security, abuse detection, and technical maintenance.
Communicating service, product, research, model, support, legal, or company updates where permitted.
Complying with law, enforcing terms, resolving disputes, protecting rights and safety, and supporting legitimate business purposes.

Legal grounds

We process personal data based on legal grounds that may include your consent, performance of a contract, compliance with legal obligations, and DeepBrainz's legitimate interests while applying safeguards that protect your privacy. Legitimate interests may include providing, maintaining, improving, and securing the Services; detecting and preventing fraud, abuse, security issues, or technical issues; responding to requests; and operating business communications.

We may use cookies, local storage, analytics tools, hosting logs, and similar technologies for essential operation, security, performance, product quality, and user experience. Tooling may include Google Analytics, Microsoft Clarity, Vercel Analytics, Speed Insights, Intercom or similar customer messaging, hosting/CDN logs, email delivery services, monitoring, security services, model hosting, developer tools, and related providers. Where a consent banner or preference control is available, optional analytics should follow that choice.

We may share information with providers that support hosting, cloud infrastructure, analytics, security, email, customer support, payments, identity, model hosting, developer tools, and business operations. We may also share information when you direct us to do so, when required by law, when enforcing terms, when protecting rights or safety, during corporate transactions, or with professional advisers.

We do not sell your personal information.

Transfers, retention, and security

Information may be processed in India and other countries where DeepBrainz or its providers operate. Transfers will be handled in accordance with applicable legal requirements.

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, prevent abuse, enforce agreements, secure systems, and support legitimate business purposes. Some records may be retained in backups, logs, audit trails, invoices, legal records, security records, or support archives for limited periods.

The security of your personal data is important to us. We use reasonable technical and organizational measures to protect information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or portability of personal data. You may also have rights to object to processing, withdraw consent, opt out of certain communications, or exercise non-discrimination rights where applicable law provides them. Indian users may have rights under applicable Indian law, including the Digital Personal Data Protection Act, 2023 as and when applicable. Users in other regions may have rights under GDPR, UK GDPR, CCPA/CPRA, or similar laws.

Any requests should be addressed in writing to the DeepBrainz Legal Team at our registered office or at [email protected].

Users under 18

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Residents under the age of eighteen who have registered to use the Services and posted content or information on the Services may request that such information be removed by contacting us at the email or address set forth below. The request must state that they personally posted the content or information and identify where it is posted. We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the resident cannot be individually identified. This removal process cannot ensure complete or comprehensive removal; third parties may have republished the post, and archived copies may be stored by search engines or other parties that we do not control.

Third-party links

The Services may link to third-party websites, platforms, repositories, model pages, payment providers, app stores, social networks, developer services, or other services. We are not responsible for their content, terms, privacy practices, availability, or security. We strongly advise you to read the terms and privacy policy of any third-party service you visit.

Changes to this Privacy Notice

We may modify this Privacy Notice from time to time, in which case we will update the "Last updated" date at the top of this page. If we make material changes to the way we use or disclose information, we will use reasonable efforts to notify you, such as by emailing you at the last email address you provided, by posting notice on the Services, or by other means consistent with applicable law, and will take additional steps as required by applicable law. If you do not agree to updates, please do not continue using or accessing the Services.

How to contact us

For privacy or legal requests, contact [email protected]. For general inquiries, contact [email protected].

You can also write to DeepBrainz Technologies Private Limited at: 68, 2nd Cross, SG Nagar, Basaveshwaranagar, Bengaluru, Bangalore, Karnataka 560079, India.