DeepBrainz Support​

A Better Work Starts With A Better Support

Welcome To DeepBrainz Support

You’ll find live support, developer communities, and self-service help for DeepBrainz AI Platform and the portfolio products.

Friendly Support Near You

We'll be here to help you keep going.

Experienced Engineers

Our experts will be with you for your project

New Technology

We’ll offer a variety of ways to get the assistance, including for basic billing at no charge, paid packages, and developer communities.

Committed To
AI Excellence

We'll Create Smarter And Faster AI COE

All users receive free DeepBrainz AI Center of Excellence, which includes one-hour response times for critical issues and 24/5 online support. You can also access community-based technical support.

AI Center Of Excellence

DeepBrainz AI

Complete Support On Your Schedule

Bringing AI To Your Work
Support Packages

All DeepBrainz AI customers get basic pack for free. You can upgrade to premium packages, which grant 1:1 access to a team of expert engineers.

Billing Issues

Our billing specialists are available to answer your questions about your account, settings, invoices, and payments.

Free Trial AI COE

We want to help you get the most out of your free trial. Start a chat with our expert team to get technical guidance.

Check Service Disruptions

Check the Status Dashboard for known disruptions. You can also subscribe to the Incidents JSON Feed or RSS Feed for push updates.

AI For Today’s Lifestyle

We Have All Your AI Needs Covered
Community Support​

Review online forums for assistance from AI Cloud enthusiasts, experts, and DeepBrainz employees.

File A Case

Administrators can submit a new case or review status of a current case in Console.


Get in-depth tutorials, quickstart guides, tips, reference architectures, and more.

Getting Started Guide​

Check out how to get Developer and Enterprise and other useful Support resources.

How to Talk to Us

Fill up the Form and Ask Your Queries

Schedule Your Appointment

We Love to See You Using Our Responsible AI at your enterprise

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